Your Order, Our Priority

We deeply appreciate your decision to shop with us and are committed to making your payment experience as convenient and safe as possible.
At Mr-Key, we understand that the excitement of receiving your new auto or utility key is paramount. That's why we go above and beyond to ensure that your order is prepared with unparalleled care and precision. From the moment you place your order to when it arrives at your doorstep, we are committed to providing an exceptional shopping experience.
Strategically Located for Faster Delivery
To serve you better and faster, we have strategically positioned three warehouses across the European Union.

Orders for Germany will be shipped with DPD or Deutsche post, depending on the shipping choice.
Orders for France will be shipped with La Poste, normal or recommended delivery, depending on the shipping choice.
Orders for Italy will be shipped with GLS or Poste It, depending on the shipping choice.
Orders for Romania or Greece will be shipped with courier and postal delivery, depending on the shipping choice.
All other orders will be shipped with German posts, normal or tracked, depending on the shipping choice.

This allows us to dispatch your order from the facility nearest to you, ensuring not only speed but also a reduced carbon footprint. We pride ourselves on our efficiency; most orders are dispatched on the same or the next business day — with a strong preference for the same day to get your products to you as swiftly as possible.
Stay Informed Every Step of the Way
The moment your order leaves our warehouse, you'll be in the loop. Expect an email confirmation containing your tracking number, allowing you to monitor your package's journey. Additionally, we'll update the order status in your account, keeping you informed from dispatch to delivery.
Delivery Times Tailored to Your Needs
Europe: Choose the shipping method that best suits your needs, with delivery times ranging from 1 to 10 business days. We strive to optimize our delivery solutions to offer you convenience and flexibility. Rest of the World: Expect delivery within 3 to 21 days, ensuring that no matter where you are, your keys reach you in a timely manner. Remember, business days are Monday to Friday, excluding weekends and public holidays, which are not counted in shipment estimations. Free and Secure Shipping Options For selected EU countries, we are pleased to offer a complimentary, untracked delivery option. This service is available where we have full confidence in the local postal system to deliver your package safely and reliably. For international customers and those preferring added security, we recommend our tracked/registered delivery options. Peace of mind comes from knowing exactly where your package is at any time.
Our Commitment to You
At Mr-Key, every step we take in the delivery process is done with your satisfaction in mind. We appreciate your trust in us to deliver not just a product, but the joy and utility that comes with it. If you have any questions or need further assistance, our dedicated customer service team is here to help. Thank you for choosing us for your auto and utility key needs.
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