Returns made easy
At Mr-Key, we stand behind the quality and reliability of our auto and utility keys. We understand, however, that sometimes a product may not meet your expectations. In such instances, we extend our heartfelt commitment to ensuring your satisfaction through our straightforward and hassle-free return process.
Hassle-Free Returns Within 14 Days
You have the freedom to return any new and unused product for a full refund within 14 days of purchase. We ask that products be returned in their original packaging, whenever applicable, to ensure they are protected during transit.
Faulty Products? Let's Make It Right
If you receive a product that is faulty, rest assured, we are here to make things right. You may choose to return the faulty item for a full refund or exchange it for a replacement. Your satisfaction and trust in our products are of utmost importance to us.
Easy Steps to Initiate Your Return
Notify Us: Please inform us in advance of your intention to return an item. This allows us to provide you with personalized assistance and expedite the return process. Confirm the reason for your return so we can further improve our services.
Shipping Label Provided:
To alleviate any inconvenience, we will provide you with a shipping label for the return. This ensures a smooth and cost-free return journey for your product.
Seamless Process:
We are dedicated to making the return process as easy and uncomplicated as possible. Our team is here to assist you at every step, ensuring a smooth and hassle-free experience.
Refund Policy
Should you need a refund, we process it with the same level of care and efficiency as we do with our sales. Refunds are issued to the same account from which the payment was received. This policy ensures a straightforward and secure return of your funds, reflecting our commitment to your satisfaction and trust.
Our Commitment to Your Satisfaction
At Mr-Key, your satisfaction is our top priority. We appreciate your business and understand the importance of a reliable and straightforward return policy. Should you have any questions or require further assistance, our dedicated customer service team is always here to help. Thank you for choosing us for your auto and utility key needs. 