en
0

Shopping Cart

closeCart
€0.00

What’s the Difference Between Immobilizer, Transponder Chip, and Key Fob?

  • /
  • Blog
  • /
  • What’s the Difference Between Immobilizer, Transponder Chip, and Key Fob?
Post Name
02.05.2025

In modern vehicles, the once simple car key has evolved into a sophisticated piece of technology. With built-in electronics, anti-theft features, and remote functions, today’s car key is part of a broader ecosystem designed for both convenience and security.

Yet with all this advancement comes confusion. Many drivers aren’t sure what terms like immobilizer, transponder chip, and key fob actually mean—or how they relate to one another.

This guide breaks down these components in detail, explains how they work together, and clarifies why it matters when you’re replacing, reprogramming, or troubleshooting your car key.

What Is an Immobilizer?

An immobilizer is an electronic security device installed in most modern cars. Its purpose is to prevent the engine from starting unless the correct key—specifically, the correct coded signal—is detected.

When you attempt to start your vehicle, the system searches for a signal from a registered transponder chip. If that signal is missing or incorrect, the immobilizer blocks the ignition system. This means the engine won’t crank or turn over, even if the physical key fits.

Immobilizers are embedded in the car’s engine control unit (ECU) and became standard in vehicles after the late 1990s in many countries, in response to rising car theft.

They offer a silent, invisible layer of protection against common theft techniques like hotwiring. Without the correct digital authentication, the car simply will not start.

What Is a Transponder Chip?

The transponder chip is a small electronic microchip located inside the car key or key fob. The word “transponder” is a combination of “transmitter” and “responder.” It is designed to emit a unique code that the car's immobilizer can recognize.

When you insert the key into the ignition or bring a key fob close to a push-start system, the chip sends a signal to the car’s ECU. If the code matches the one stored in the car’s database, the immobilizer disables itself and allows the engine to start.

Transponder chips are passive. They do not require a battery and are activated by electromagnetic energy from the ignition coil or receiver unit inside the vehicle.

Without a functioning or correctly programmed transponder chip, your car will not start—even if the metal key turns in the ignition.

What Is a Key Fob?

A key fob is the remote control device you carry that allows you to perform functions like locking or unlocking your car, opening the trunk, and activating panic alarms. In modern vehicles, key fobs may also control remote start or proximity-based unlocking features.

While key fobs often include a transponder chip inside them, they serve a different function. The key fob operates remote commands via short-range radio signals. The transponder chip, on the other hand, is responsible for enabling or disabling the engine.

Smart key fobs, found in many recent vehicles, don’t require insertion into the ignition. Instead, the car detects the fob nearby and permits the engine to start with a button press.

If your key fob battery dies, you might still be able to start the car manually if the transponder chip is present and recognized. Most fobs also have a hidden mechanical key inside, which can be used to unlock the door if the electronics fail.

How They Work Together

Although they are distinct components, the immobilizer, transponder chip, and key fob all work in harmony to secure and operate your vehicle.

The immobilizer controls whether the engine is allowed to start.

The transponder chip provides the digital identity that must be verified by the immobilizer.

The key fob provides wireless control of non-engine functions like locking, unlocking, and trunk access.

In most modern cars:

You approach the vehicle with the key fob.

The fob unlocks the doors.

When you start the vehicle, the transponder chip sends a signal to the immobilizer.

If the code matches, the engine is authorized to start.

If the code doesn’t match, or if the chip is missing or damaged, the engine remains disabled—even if the rest of the key’s functions work perfectly.

Why This Knowledge Matters

Understanding how your car key works is essential when:

Replacing a lost or broken key

Buying a spare or duplicate

Diagnosing why your car won’t start

Choosing between locksmith and dealership services

For example, if your key fob unlocks your car but won’t start it, the issue may lie with the transponder chip, not the battery. Conversely, if your fob doesn’t lock or unlock the car remotely, the chip may still be functional, and the issue could simply be a dead battery.

Replacing a key without properly programming the transponder chip will result in a non-starting vehicle, even if the key physically fits and the remote works.

For reliable replacement keys, fobs, batteries, and accessories, visit our Car Key Collection.

Car keys are no longer just mechanical tools. They’re complex, multi-function devices that combine security, convenience, and connectivity. By understanding the role of the immobilizer, transponder chip, and key fob, you’ll not only protect your vehicle better, but also avoid costly mistakes when dealing with repairs or replacements.

Whether you’re troubleshooting a non-starting car or simply trying to replace a damaged key, knowing the difference between these three elements gives you the clarity and confidence to take the right action.

Related Posts

How to Easily Find Your Key Code for a Hassle-Free Replacement
04.11.2024

How to Easily Find Your Key Code for a Hassle-Free Replacement

When it comes to replacing a car key , knowing your key code is essential. This code allows you to obtain a precise duplicate, ensuring that your new key fits seamlessly without any issues. Whether you've lost your key, broken it, or simply need a spare, understanding where to locate this code can make the replacement process faster and more affordable. In this guide, we’ll walk you through what a key code is, where to find it, and tips to ensure a smooth replacement process. Why Is the Key Code Important? A key code is more than just a number; it's a unique identifier that tells a key cutter exactly how to replicate your key. Without it, the process can be longer, more complicated, and potentially costly if the key doesn’t match your vehicle’s lock. Ensures a Perfect Fit : The key code guarantees that your new key will be cut to match your original one precisely. Saves Time and Money : With the correct code, you can avoid trial and error, reducing the risk of needing multiple key replacements. Improves Security : Knowing the exact specifications of your key can prevent unauthorized duplicates. Types of Key Codes Key codes come in different types depending on the key and vehicle model. Here are the main types: Direct Code : Often a 4 to 8-digit code, this code can be entered directly into a key-cutting machine for accurate replication. Indirect Code : This type of code requires a conversion chart to find the direct key code. Though indirect codes aren’t as common, they may still appear on some older models. Blind Code : Sometimes, the code may not be directly readable or is hidden in the key's design. These require decoding using a specialized tool or software. Understanding which type of code you have can make the process smoother when you’re ready to replace your key. Common Locations for Key Codes Finding the key code isn’t always straightforward, but with a few tips, you can track it down more easily. Here are the most common places to check: 1. Vehicle Manual Your vehicle’s manual often contains useful information, including the key code. It’s usually found in the section detailing the vehicle’s locking system. The manual may also provide guidance on other important security features, so it’s a great place to start. Tip : If you can’t find it in the manual, try looking in the index under “keys” or “security.” 2. Key Fob or Key Itself For some keys, the code is printed directly on the key or key fob. Look closely at the metal part of the key or the plastic casing for a small series of numbers. This code may be faint, so you may need a magnifying glass or good lighting. Tip : Be cautious when handling the key to avoid damaging the code. A worn key can sometimes obscure the code, so check carefully. 3. Vehicle Registration and Documents Some vehicle documents, especially those you receive when you first purchase the car, may include the key code. Check any paperwork related to the purchase, including sales documents, registration, and the car title. Tip : Keep these documents safe as they contain essential information for ownership and replacement needs. 4. Original Key Packaging If you have access to the original packaging of the key, such as a bag or box, the key code is sometimes printed there. This is especially common if the key came from a dealer or as part of a new car purchase. Tip : Always save key packaging, as it can provide helpful information for future reference. 5. Contacting the Dealership If you’re unable to locate the code yourself, you can reach out to the dealership where you purchased the vehicle. Dealerships often keep records of key codes, especially if the vehicle is still under warranty. Some may provide the code for free, while others might charge a fee. Tip : Have your vehicle identification number (VIN) handy when contacting the dealership, as it can help verify your ownership. Tips for Safe Key Code Storage Once you have located your key code, it’s important to keep it safe to make future replacements easier. Here are some tips: Store Digitally : Save the code in a secure document on your phone or computer. You can even use a password-protected note or cloud storage. Keep a Physical Copy : Write down the code and store it with other important vehicle documents, like your insurance and registration. Avoid Sharing the Code : Treat the key code like a password; only share it with trusted professionals when necessary for replacements. What to Do if You Can’t Find the Code If your search for the code has been unsuccessful, don’t worry—there are still options. Here’s what to do: Contact a Professional : Some professionals can create a new key by decoding the lock without needing the original key code. This is particularly helpful if you’ve lost all copies of your key. Request Assistance from the Manufacturer : In some cases, you can contact the vehicle’s manufacturer for support. They may ask for documentation proving ownership and might provide the code directly or guide you through the next steps. Benefits of Knowing Your Key Code Having the key code at your fingertips offers several advantages, whether you need a quick replacement or simply want peace of mind. Saves Time in Emergencies : If you lose your key unexpectedly, having the code handy allows for faster replacements. Lower Replacement Costs : With the exact code, key makers can avoid unnecessary recutting, saving you money. Simplifies Multiple Key Requests : If you need multiple copies, the code makes it easy to obtain several accurate replacements without errors. Locating and safely storing your key code can simplify the replacement process significantly. By knowing exactly where to look for the code and keeping it secure, you can avoid potential stress and save both time and money when the need for a replacement arises. Taking these steps now ensures that, should you ever need a new key, the process will be as smooth and efficient as possible.

Car Ignition Switch Problems: Symptoms, Causes, and Replacement Guide
19.11.2025

Car Ignition Switch Problems: Symptoms, Causes, and Replacement Guide

The ignition switch is one of the most important electrical components in any car. When it starts to fail, the symptoms can appear suddenly, seem unrelated, and quickly leave you stranded. This guide explains the real-world signs , the common causes , the most accurate diagnosis steps , and a clear ignition switch replacement guide that helps any driver understand what’s happening and what to do next. If you’re dealing with car ignition lock problems , this article gives you the clarity you need to fix the issue fast and safely. What the Ignition Switch Actually Does The ignition switch has two critical jobs: 1. Electrical power distribution It sends power to the dashboard, fuel pump, ignition system, starter motor, and electronic modules. 2. Starting the engine When you turn the key (or press the button), it bridges electrical circuits, enabling the starter motor to crank the engine. When the ignition switch begins failing, even slightly, it disrupts these circuits. That’s why symptoms can range from flickering dash lights to complete engine shutdown. Symptoms of a Failing Ignition Switch These are the most common, proven symptoms that mechanics use to identify ignition switch problems. 1. Car Won’t Start or Cranks Intermittently If turning the key does nothing—or the engine cranks sometimes but not always—the ignition switch may not be sending power consistently to the starter relay. Typical behavior includes: Silence when turning the key Clicks but no cranking Starts only after multiple attempts Total power loss during cranking This is one of the most classic ignition switch symptoms. 2. Stalling While Driving A failing ignition switch can cut power to the engine while you’re moving . Common signs: Sudden stall for no reason All dash lights go off instantly Engine dies when hitting bumps Engine cuts out but restarts immediately This is dangerous and needs urgent attention. 3. Dashboard Lights Flickering or Turning Off When the internal contacts inside the switch wear out, they create tiny power interruptions. You may see: Speedometer drops to zero Warning lights randomly appear Interior electronics momentarily cut out Radio resets or flickers These short power losses are a major red flag. 4. Key Feels Hot or Hard to Turn If the key is warm after driving, the switch may be overheating internally. If the key becomes difficult to rotate, the ignition cylinder (mechanical part) may be worn — which often leads to switch failure later. 5. Accessories Don’t Work in ACC Mode If turning the key to ACC does not activate: radio wipers power windows heater fan …the accessory circuit inside the switch may be failing. 6. No Sound from the Fuel Pump When Turning the Key You should hear a soft humming for 1–2 seconds. If you don’t, it may mean the ignition switch isn’t powering the pump relay. What Causes Ignition Switch Problems? Ignition switches fail for predictable and well-documented reasons. 1. Internal Wear Over Time Inside the ignition switch are metal contact plates . After thousands of cycles, these contacts burn, corrode, or lose tension. Symptoms develop slowly: random stalling needing to wiggle the key intermittent power This is the most common cause. 2. Heavy Keychains Many drivers don’t realise this: A heavy keychain constantly pulls on the ignition cylinder. Over years, this causes: internal looseness misalignment premature switch failure If your keychain has more than a few items, it may be contributing. 3. Heat and Electrical Overload Faulty relays, worn fuel pumps, or aftermarket accessories can overload the ignition switch. Excess heat damages the internal copper contacts, causing: hot key symptoms partial circuit failure total switch burnout 4. Moisture or Dirt in the Cylinder Moisture or dust causes the mechanical part of the ignition to jam or bind. This forces extra pressure onto the switch every time the key turns. 5. Faulty Key or Worn Key Blade If your key doesn’t rotate smoothly, it can damage both the cylinder and the switch . Worn keys often lead to electrical faults later. How to Diagnose Ignition Switch Problems Accurately Before replacing parts, you should confirm the ignition switch is truly the issue. These steps follow the same logic professional mechanics use. 1. Check if Dashboard Lights Turn On Turn the key to ON without starting the engine. If: no lights come on lights flicker radio stays off …the ignition switch might not be sending voltage. 2. Try Starting with Accessories On Turn the key to ACC. If the accessories work in ACC but the engine won’t start, the “start circuit” inside the ignition switch may be failing. 3. Wiggle Test Gently wiggle the key while: trying to start with ACC on with the engine idling If wiggling makes electronics turn on/off, the switch is internally worn. 4. Bump Test While Driving If the car stalls when hitting bumps or potholes, the switch is losing internal contact momentarily. This is one of the strongest indicators of a failing switch. 5. Test Voltage at the Ignition Switch (Advanced) Using a multimeter, check for: constant power switched power accessory power start signal power If any circuit fails randomly, it confirms an ignition switch fault. If you need a safety reference for electrical testing, you can check the UK Government’s general vehicle safety guidance here: Prevention: How to Avoid Ignition Switch Problems Ignition switch failures can often be prevented with small habits. 1. Keep Your Keychain Light Remove heavy accessories. This reduces stress on the ignition cylinder and switch dramatically. 2. Avoid Resting Hands on the Key While Driving Constant pressure on the key twists the internal contacts. 3. Only Use Correct, Undamaged Keys Bent, cracked, or worn keys can damage: the cylinder the switch the steering lock If your key is worn, replace it before it causes further problems. 4. Address Electrical Problems Early A failing alternator, weak battery, or short circuits can overload the ignition switch. If you notice dim headlights or battery warnings, fix those early. 5. Keep Dust and Moisture Out of the Cylinder Avoid spraying WD-40 or household lubricants into the ignition—it attracts dust. Use proper graphite lock lubricant if needed. Ignition Switch Replacement Guide You should only replace the ignition switch if diagnosis confirms it. Below is a clear replacement overview used by both DIYers and technicians. Note: Procedures vary by vehicle, but the overall steps are similar. 1. Disconnect the Battery Always disconnect the negative terminal. This prevents: accidental airbag deployment electrical shorts damage to modules 2. Remove Steering Column Covers Most cars use simple screws underneath. Once removed, the top and bottom covers split apart. 3. Locate the Ignition Switch Module It is usually mounted behind the ignition cylinder. Depending on the car: it may be held by two screws or secured with clips or integrated into a combined steering lock module 4. Remove the Electrical Connector Ignition switches usually have one large multi-pin connector. Release the locking tab and pull it gently. 5. Remove and Replace the Switch Install the new switch in the exact orientation as the old one. Common mistakes to avoid: misaligning the switch’s internal slot tightening screws unevenly damaging wiring during removal 6. Reassemble and Test Thoroughly After reassembly, test: ACC mode ON mode engine start headlights indicators wipers radio If everything works consistently, the replacement is successful. Is It Safe to Drive with a Bad Ignition Switch? Usually no . A failing ignition switch can: stall the engine suddenly disable power steering shutdown ABS cut power to headlights at night The RAC warns that electrical failures causing engine cut-outs are a serious safety risk. If your switch is failing, get it inspected immediately. FAQ: Car Ignition Switch Problems 1. How much does ignition switch replacement cost? Most replacements cost £80–£300 depending on the vehicle. Some modern cars require coding, making the cost higher. 2. Can a bad ignition switch cause the car to stall? Yes. Loss of electrical contact in the switch can cut power to the engine instantly. 3. Is a failing ignition switch the same as a bad starter? No. A bad starter prevents the engine from cranking. A bad ignition switch prevents power from reaching the starter or other systems. 4. Can a locksmith replace an ignition switch? In many cases, yes — especially for older vehicles. For modern immobilizer systems, a vehicle technician may be required. 5. Can I drive with ignition switch problems? It’s unsafe. The engine can cut out while driving, especially on bumps or turns. 6. Does a bad ignition switch affect accessories only? It can affect: accessories engine start fuel pump dashboard power ECU communication It depends on which internal circuit fails. 7. What’s the lifespan of an ignition switch? Most last between 10–15 years , depending on usage and electrical load. 8. Do push-button cars have ignition switches? Yes — they use an electronic ignition switch module instead of a mechanical one. Failure symptoms are similar. 9. What does a worn key have to do with ignition switch problems? A badly worn key can cause mechanical strain on the cylinder, which then stresses the electrical switch linked behind it. 10. Can I prevent ignition switch issues? Yes — keep your keychain light, avoid forcing the key, and keep electrical systems maintained. For high-quality replacement automotive parts and spare key, visit our shop at mr-key.com .

Which Cars Benefit Most From Hydrogel Navigation Protection? (2026 Overview)
28.11.2025

Which Cars Benefit Most From Hydrogel Navigation Protection? (2026 Overview)

Modern cars rely heavily on large navigation and infotainment screens. These displays are used constantly and exposed to scratches, fingerprints, dust, heat and direct sunlight. Repairs are expensive, and replacement screens can cost several hundred euros. A hydrogel screen protector adds a thin, flexible layer that guards the display without affecting clarity or touch response. Premium and Luxury Models Premium brands adopted large infotainment screens early, making them among the most likely to benefit. BMW models such as the 3 Series , 5 Series and X5 use wide, high-resolution displays (up to 14.9”). Audi cars like the A4 , A6 and Q5 include 10–12” touchscreens. Mercedes-Benz models such as the C-Class , E-Class and GLC use vertically oriented 11–12” MBUX screens. Porsche vehicles (Cayenne, Macan, Panamera) and Tesla models (Model 3, Y, S) use some of the largest screens in Europe. These vehicles benefit significantly from a hydrogel protector thanks to their large surfaces and frequent touch use. Popular European Models Mainstream European cars now feature screens as large as luxury models. Volkswagen offers 10–15” displays in models such as the Golf , Tiguan and Passat . Škoda uses up to 13” screens in the Octavia , Superb and Kodiaq . Dacia equips models like the Jogger , Duster and Sandero with 7–10” displays. Toyota (Corolla, RAV4, Yaris Cross). Renault (Captur, Clio, Megane E-Tech). Peugeot (208, 3008, 5008) Citroën (C4, C5 Aircross) Nissan (Qashqai, Juke, Leaf) Ford (Focus, Kuga) Kia (Sportage, Ceed, Niro, Picanto, Stonic, Rio, Sorento) all rely on large central touchscreens. As screens grow in size across all price segments, protection becomes increasingly important. Benefits of Hydrogel Screen Protectors Hydrogel film is thin, flexible and adheres tightly. It works on flat and curved surfaces where tempered glass cannot. The material absorbs small impacts and can self-heal minor marks. With its anti-glare properties It keeps the display clear, maintains original brightness and preserves smooth touch performance. It also helps reduce smudges and makes daily cleaning easier. Once you’ve chosen a hydrogel protector for your car, the next step is applying it correctly. Follow our step-by-step guide on how to install a hydrogel navigation screen protector for a perfect bubble-free result. Who Needs Hydrogel Protection the Most? Any car with: a large touchscreen (8” or more) glossy glass prone to fingerprints curved edges high cabin sun exposure Hydrogel is especially useful for daily drivers, family cars and vehicles where multiple people interact with the system. Rental, Company and Service Vehicles Benefit Even More Cars used for business—such as rental cars , company vehicles , fleet cars , taxis , and service vehicles —experience significantly higher daily usage than private cars. Their navigation screens are touched constantly by different drivers, exposed to dust, temperature changes and frequent cleaning. Because of this heavy wear, screens in rental and company vehicles are far more likely to show scratches, fingerprints and long-term damage. A hydrogel dashboard screen protector adds a durable layer that absorbs daily abuse, keeps the display clear for every driver and reduces maintenance costs for fleet managers. For any vehicle that is shared or driven by multiple users, screen protection is not just useful—it’s essential . FAQ What is a hydrogel screen protector? A thin, flexible film that protects a car’s navigation or dashboard display. How is it installed? Clean the screen, align the film and press it down. Dry installation is recommended. What are the benefits? Scratch resistance, impact absorption, reduced fingerprints and full coverage on curved screens. Is it compatible with all cars? Yes, if you choose a protector cut for your specific model. Does it affect touch response? No. Hydrogel keeps full touch accuracy. How long does it last? Usually 1–3 years, depending on use. Easy to replace. Hydrogel vs tempered glass? Hydrogel fits curved screens and absorbs impacts. Glass is harder but can crack and does not cover complex shapes. For more in depth guide check out Hydrogel vs Tempered Glass Navigation Protectors Comparison How can I protect my car’s navigation screen from scratches and fingerprints? If you want to know more about How to Protect Your Car’s Navigation Screen from Scratches and Fingerprints check out our guide. Visit mr-key.com to find a custom-cut hydrogel protector for your car model. Related Guides How to Install a Hydrogel Navigation Screen Protector How to Protect Your Car’s Navigation Screen from Scratches, Glare & Fingerprints Hydrogel vs Tempered Glass Navigation Protectors Comparison

The Complete Guide to Car Key Cutting: Everything You Need to Know
19.06.2024

The Complete Guide to Car Key Cutting: Everything You Need to Know

Unlocking the Mysteries of Car Key Cutting Have you ever been in a situation where you needed a spare car key or had to replace a lost one? Car key cutting is an essential process for creating duplicate keys or replacements, but it’s often misunderstood. From traditional keys to modern transponder and smart keys, the art of key cutting has evolved dramatically with advancements in technology. This guide will walk you through the key cutting process, its types, and when professional help is required, helping you navigate the complexities of car key duplication with confidence. What Is Car Key Cutting? Car key cutting is the process of creating a new key that matches the physical shape and specifications of your vehicle’s locks and ignition. This process involves cutting the metal key blade to fit the car’s lock mechanism precisely. For modern cars, this may also include programming the electronic components of the key, such as transponder chips or remote controls. The method used for cutting a car key depends on the type of key and the car model. Traditional keys are simpler to cut, while transponder and smart keys require specialized tools and expertise. Types of Car Keys and Cutting Methods Traditional Keys These are the classic mechanical keys used in older vehicles. Cutting these keys involves duplicating the grooves and ridges of the original key using a key-cutting machine. Transponder Keys Found in most modern cars, transponder keys contain a microchip that communicates with the car’s computer. After cutting the blade, these keys must also be programmed to function. Smart Keys These advanced keys use wireless communication to interact with the car. They don’t require physical cutting but involve programming to sync with the vehicle. Each type of key requires a different approach and level of expertise, making it essential to know what kind of key you have before proceeding with duplication. The Key Cutting Process: Step by Step Identify the Key Type Determine whether you have a traditional, transponder, or smart key. This will dictate the tools and process needed for cutting and programming. Gather Required Information Provide the key cutter with details about your car, such as the make, model, and year. For some keys, a Vehicle Identification Number (VIN) may be required. Cutting the Key Blade For traditional and transponder keys, the blade is cut using a key duplicator or a laser key-cutting machine. Precision is crucial to ensure the key fits perfectly in the lock. Programming (if required) For transponder and smart keys, the key must be programmed to the car’s computer system. This step may require specialized equipment or professional expertise. When to Seek Professional Help While traditional keys can often be duplicated at local hardware stores, transponder and smart keys typically require specialized tools and knowledge. Professional locksmiths and dealerships are equipped to handle these advanced key types, ensuring proper cutting and programming. Reasons to choose a professional: Complexity: Smart and transponder keys require technical expertise. Accuracy: Professionals use precise equipment to ensure the key functions flawlessly. Programming Needs: Only trained specialists can program keys to sync with your vehicle. Cost of Car Key Cutting The cost of cutting a car key varies depending on the type of key and the service provider. Traditional keys are the most affordable, typically costing between $10 and $50. Transponder and smart keys, however, can range from $50 to $300 or more due to the additional programming required. Tips to save money: Have a spare key: This simplifies the duplication process and reduces costs. Compare prices: Contact multiple locksmiths or dealerships to find the best deal. Be Prepared for Every Key Emergency Car key cutting is a vital service for any car owner, whether you’re duplicating a spare key or replacing a lost one. Understanding the process and knowing when to seek professional help can save you time, money, and frustration. By staying informed and proactive, you can ensure that your vehicle remains accessible and secure, no matter what challenges arise.

Logo
More options Accept all Reject all
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Chat with us